I first stayed at the James in 2007 while working for The Gap on a Banana Republic project.
I was taken immediately taken by the old fashioned service with a modern twist. The entire hotel epitomizes that sentiment with bellman running into the street to fetch you a cab, but without the crazy outfit.
The rooms are well appointed and spacious. On my first outing here I was accidentally upgraded to a suite and given a dessert platter and complimentary bottle of wine. Upon checkout it was revealed that the additional accoutrements were a mistake — "oh well" I thought. Too bad for me.
Since that first trip I have been back a half-dozen times and would say that this is easily my favourite hotel in Chicago — a home away from home.
Excellent service, a David Burke Primehouse onsite, and good proximity to all of Chicago's most desirable sites makes this a must stay for me. I'm not a big shopper, but the Magnificent Mile makes for easy entertainment. Oh, and there's a Trader Joe's across the street should you need to stock up on supplies.